Fast when it matters
We organize joint surveys within 12 hours after receiving a claim and provide relevant findings within 48 hours. That way, you can act quickly and make informed decisions without delay.
Our Services
Surveys
Independent surveys for when quality is at stake.
In the fresh produce industry timely and accurate information is crucial when issues arise. Whether it is damage during transport temperature deviations or disputes about product condition HDG provides trusted survey services to help you get clear and objective answers.
Our certified surveyors combine extensive product expertise with fast practical reporting to support importers exporters insurers and legal teams. From investigating reefer failures to documenting mould or bruising we identify root causes and deliver thorough reports empowering you to resolve claims efficiently and confidently.
With our global network and local presence we ensure swift response times wherever your goods are. Our goal is to minimize disruption and protect the value of your fresh produce throughout the supply chain.
Clarity when quality is in question.
When fresh produce arrives damaged or delayed you need answers you can trust. Our experienced surveyors deliver clear independent reports to help you understand what happened and what steps to take next. Fast response sharp insights and practical advice at the moment it matters most.
"Quality means staying sharp, even after 25 years."
— Arjan Voogt
"Having my reports double checked gives me confidence and strengthens their credibility."
Arjan Voogt — Senior Surveyer
"I have more than 25 years of experience as a fruit surveyor. I am a registered NIVRE Expert and I follow all literature updates about fruit diseases and new researches on decays closely. Still, my reports are always checked by another surveyor at HDG.
It doesn’t make me feel mistrusted. The contrary, it gives me confidence, makes my reports more credible and keeps me alert on any deviations in the parameters. This way we keep track of the developments in the industry."
Checked and verified
Every report is reviewed by at least two experts. This four eyes principle ensures the highest level of accuracy and objectivity in every case we handle.
Driven by knowledge
.We continuously invest in training and smart technologies to keep our methods sharp and our team ahead. This commitment allows us to deliver surveys that combine speed with substance.
Backed by science
As a research partner of Wageningen University and Research, we stay close to the latest developments in the field. Our insights are grounded in both practical experience and scientific expertise.
HDG the quality company, the most trusted name to handle any fruit claim.
Clear insights in complex cases.
Fruit is one of the most complex export products with each variety requiring specific storage and transport conditions. At HDG our reports go beyond identifying damage we assess its extent causes and consequences. Every report is carefully double checked to ensure accuracy and maintain our high standards.
With claims on the rise insurers increasingly demand reports from NIVRE Experts. These experts meet the highest European and international standards providing the strongest possible evidence in dispute cases.
Time is crucial in fresh produce handling. Our dedicated surveyors are available anytime and anywhere ready to inspect your cargo within hours helping you act quickly and confidently.
Check out other services.
Quality Control
Our quality control inspections provide clear, independent assessments of your fresh produce at every stage. We help you ensure product quality, minimize risks, and make confident decisions throughout the supply chain.
Inspection Software
Our software helps inspectors and QA teams work faster and more accurately. From digital checklists to real-time reporting, we make quality management simple and scalable.
Transport Solutions
Otflow improves cold air distribution inside reefer containers, helping you prevent temperature damage during transport and protect the quality of your fresh produce.
Pre-shipping Solutions
Our pre-shipping inspections help identify quality risks at the source. By checking products before transport, we give you control early in the supply chain and help avoid costly surprises later.
Academy Training & HDG Learning Hub
At HDG Academy, we share decades of hands-on experience through practical courses for inspectors, QA professionals and anyone working with fresh produce. Want to keep learning at your own pace? Explore our online modules in the HDG Learning Hub.
Contact Us.
Do you have a question or want to speak with us directly? Fill out the form and we’ll get back to you.
HDG the quality company
Marconistraat 33
3029 AG Rotterdam
The Netherlands
Call us
+31 10 244 1414